Contact Hisab AI
For product help, payment questions, privacy requests, account deletion support or corrections to a public guide, email hisabai03@gmail.com.
Support availability
Email can be sent at any time. The normal target is an initial response within two business days. Reports involving account access, a verified payment that has not activated, suspected data exposure or account deletion are prioritised. A response may take longer when investigation depends on a payment provider, authentication provider or app-store review.
What to include
Provide:
- The platform: Android, iOS or Web
- The app version if visible
- The page or action involved
- What you expected and what happened
- A screenshot after hiding private customer or financial details
- A Razorpay payment or order reference for payment support, if available
Do not send passwords, OTPs, UPI PINs, bank credentials, card details, service-role keys, Aadhaar images or private signing material. Hisab AI support does not need them.
Payment help
Premium is unlocked only after server verification. If the checkout completed but the app still shows Free, keep the payment reference and contact support. Do not repeat a payment until the first payment has been checked. Failed and cancelled checkouts should not activate a subscription.
Privacy, grievance and deletion contact
Use the same email for privacy questions, correction requests, grievances and deletion assistance. Write from the Google email connected to the Hisab AI account where possible. This helps verify ownership without asking for unnecessary ID documents.
The repository does not currently provide a verified postal grievance address or registered legal entity name. Those details must be supplied by the proprietor and added before final publisher and store review.